Request an Exchange

Every pair is handmade, and we want yours to feel just right. Request an exchange within 7 days of receiving your order.

• Requests must be made within 7 days of receiving your order.
• Pairs must be unworn, in their original box and dust bag.
• Sale, discounted and customised pairs cannot be exchanged.
• We do not offer returns or refunds. Store credit is given for any price difference.

To request an exchange, email customercare@jootishooti.com or WhatsApp us with your order number.